At The Hip Physio, accessible from https://www.thehipphysio.com/, one of our main priorities is the privacy of our visitors and app users. This Privacy Policy explains the types of information we collect, how we use it, and your rights.
By using our website or mobile app, you consent to this Privacy Policy.
The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point of collection.
The Hip Physio app may collect health-related information including:
This information is used to personalise your rehabilitation programme and to track progress within the app.
We may collect information about your device and how you interact with our website or app, including:
This data helps us understand how our services are used and improve functionality and performance.
We use the information we collect to:
Health data collected through the app is used solely to personalise rehabilitation programmes and enhance your user experience.
The Hip Physio follows standard procedures for using log files. These files log visitors and app users and may include IP addresses, browser type, internet service provider, date and time stamps, referring or exit pages, and number of clicks.
This information is not linked to personally identifiable data and is used to analyse trends, administer the website and app, and gather demographic information.
Like many websites and apps, The Hip Physio uses cookies to store information such as visitor preferences and pages accessed. This helps us optimise the user experience by tailoring content based on user behaviour.
Our website or app may include third-party services or advertising partners that use cookies, JavaScript, or web beacons.
The Hip Physio has no control over these technologies. We recommend reviewing the respective privacy policies of these third parties for information on their practices and how to opt out where applicable.
You have the right to:
You have the right to:
The Hip Physio does not sell personal data.
To exercise any of these rights, please contact us at thehipphysioapp@gmail.com.
We will respond within one month.
The Hip Physio does not knowingly collect personal or health information from children under the age of 13.
Parents and guardians are encouraged to monitor their child’s online activity. If you believe your child has provided personal information through our website or app, please contact us immediately so we can take appropriate action.
We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately. We encourage you to review this policy periodically.
Health Data Disclosure
The Hip Physio app provides physiotherapy and rehabilitation-related content, including exercise programmes, educational materials, and consultation-based services.
We may collect or process health-related information voluntarily provided by users during consultations, mentorship, course enrollment, or communication with us. This may include information related to physical health, injuries, rehabilitation progress, or treatment preferences.
Health data is used solely for providing app features, improving user experience, delivering physiotherapy services, and responding to user inquiries.
We do not sell, rent, or share health data with third parties for advertising purposes. All health-related information is handled securely and in accordance with applicable data protection laws.
If you have any questions or suggestions about this Privacy Policy, please contact us:
Website: https://www.thehipphysio.com/contact
